Network Status

This page lists the scheduled maintenance procedures on our services, and will include notices of any interruption of any of our online services. In a rare event of this page not being available, we will update users through our twitter account, @wjpent.

 

Status

Currently all online services are reporting as functioning.

Schedule

Scheduled date and time – EDT (-4 UTC)

Friday July 1st 11:00 p.m.

Components affected

Exchange 2013 services (including Outlook, OWA, ActiveSync, and BlackBerry)
SharePoint 2013 services
Microsoft Lync 2013 services

Maintenance duration

Friday, 4 hours

Maintenance impact

Mailboxes, SharePoint sites, Microsoft Lync may be unavailable from time to time throughout the maintenance duration.


 

Scheduled date and time – EDT (-4 UTC)

Friday June 17th 11:00 p.m.
Monday June 20th 11:00 p.m.
Tuesday June 21st 11:00 p.m.

Components affected

Exchange 2013 services (including Outlook, OWA, ActiveSync, and BlackBerry)
SharePoint 2013 services
Microsoft Lync 2013 services
Microsoft OCS services
Microsoft Dynamic CRM services
Archiving services

Maintenance duration

Friday, 4 hours
Monday, 3 hours
Tuesday, 3 hours

Maintenance impact

Monday and Tuesday, minor service disconnection of few seconds from time to time during the maintenance duration.

Friday, due to updates, mailboxes, archiving service, SharePoint sites, Microsoft Lync, Microsoft OCS and Microsoft Dynamic CRM may be unavailable from time to time throughout the maintenance duration.

 


Scheduled date and time – EDT (-4 UTC)

Saturday May 21, 2106 9:00pm – 2:00am

Components affected

Web hosting and POP email accounts

Maintenance duration

5 hours

Maintenance impact

 

Service for each individual service is expected to be between 5 to 10 minutes


Scheduled date and time – EST (-5 UTC)

Wednesday April 20th 11:00 p.m.
Thursday April 21st 11:00 p.m.
Friday April 22nd 11:00 p.m.

Components affected

Exchange 2013 services (including Outlook, OWA, ActiveSync, and BlackBerry)
SharePoint 2013 services
Microsoft Lync 2013 services
Microsoft OCS services
Microsoft Dynamic CRM services
Archiving services

Maintenance duration

Wednesday, 3 hours
Thursday, 3 hours
Friday, 4 hours

Maintenance impact

Wednesday and Thursday, minor service disconnection of few seconds from time to time during the maintenance duration.

Friday, due to updates, mailboxes, archiving service, SharePoint sites, Microsoft Lync, Microsoft OCS and Microsoft Dynamic CRM may be unavailable from time to time throughout the maintenance duration.

Maintenance type

Routine server maintenance and updates.

Note: Since all emails are queued on our mail proxy, no email will be lost during this maintenance.

 


 

Scheduled date and time – EST (-5 UTC)

Wednesday January 20th 11:00 p.m.
Thursday January 21st 11:00 p.m.
Friday January 22nd 11:00 p.m.

Components affected

Exchange 2013 services (including Outlook, OWA, ActiveSync, and BlackBerry)
SharePoint 2013 services
Microsoft Lync 2013 services
Microsoft OCS services
Microsoft Dynamic CRM services
Archiving services

Maintenance duration

Wednesday, 3 hours
Thursday, 3 hours
Friday, 4 hours

Maintenance impact

Wednesday and Thursday, minor service disconnection of few seconds from time to time during the maintenance duration.

Friday, due to updates, mailboxes, archiving service, SharePoint sites, Microsoft Lync, Microsoft OCS and Microsoft Dynamic CRM may be unavailable from time to time throughout the maintenance duration.

Maintenance type

Routine server maintenance and updates.

Note: Since all emails are queued on our mail proxy, no email will be lost during this maintenance.


 

Saturday, January 16th 9:00pm EDT for 5 hours

The following services will be unavailable for 5-10 minutes during the above window for required Windows and software updates:

Websites

POP Email accounts

 

2016-01-12 5:53 PM –

ISSUE EXCHANGE 2013 DISCONNECTIONS

Some Hosted Exchange 2013 users experienced some difficulties with Outlook connections on Tuesday, January 12th.

A network failover caused the original disconnection and the massive reconnections triggered another issue preventing Outlook connections to Exchange servers.

The issue should be corrected now. Corrections to the configuration will be made to prevent similar situation in the future.

 

Saturday, December 19th 9:00pm EDT for 5 hours

The following services will be unavailable for 5-10 minutes during the above window for required Windows and software updates:

Websites

POP Email accounts

Friday, November 27th from 11pm to 3am

Major disruptions will occur during the maintenance window as we add 10Gb of Internet bandwidth to our network. The following services will be affected:

Exchange 2013 services (including Outlook, OWA, ActiveSync)
SharePoint 2013
Cloud Servers

Wednesday November 18th and Thursday November 19th from 11pm to 1am

Minor service disconnections of a few seconds from time to time for balancing of resources:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday November 20th from 11pm to 3am

Following services may be unavailable from time to time throughout the maintenance period for routine maintenance and updates:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Wednesday October 21st and Thursday October 22nd from 11pm to 1am

Minor service disconnections of a few seconds from time to time for balancing of resources:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday October 23rd from 11pm to 3am

Following services may be unavailable from time to time throughout the maintenance period for routine maintenance and updates:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Wednesday September 16th and Thursday September 17th from 11pm to 1am

Minor service disconnections of a few seconds from time to time for balancing of resources:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday September 18th from 11pm to 3am

Following services may be unavailable from time to time throughout the maintenance period for routine maintenance and updates:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday September 4th from 11pm to 3am

Some disconnections may occur for infrastructure upgrades on these services:

Exchange 2013 and Sharepoint 2013 services

Wednesday August 19th and Thursday August 20th from 11pm to 1am

Minor service disconnections of a few seconds from time to time for balancing of resources:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday August 21st from 11pm to 3am

Following services may be unavailable from time to time throughout the maintenance period for routine maintenance and updates:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday July 31st from 9:00PM to 2:00AM

We will be performing regular maintenance and security updates across our entire Hosted Exchange platform. Outage time for each service is expected to be between 5-10 minutes for the following services:

Exchange 2013

Sharepoint 2013

 

Wednesday July 22nd and Thursday July 23rd from 11pm to 1am

Minor service disconnections of a few seconds from time to time for balancing of resources:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Friday July 24th from 11pm to 3am

Following services may be unavailable from time to time throughout the maintenance period for routine maintenance and updates:

Exchange 2013 and Sharepoint 2013 services

Archiving services

Saturday July 3rd, 2015 EST for 4 hours

The following services might have short disconnections during the maintenance period:

Exchange 2010 and Sharepoint 2010 services

Exchange 2013 and Sharepoint 2013 services

Saturday, June 20th 9:00pm EDT for 4 hours

The following services will be unavailable for 5-10 minutes during the above window for required Windows and software updates:

Websites

POP Email accounts

Friday, June 19th, 11:00pm EDT for 4 hours

The following services may be unavailable from time to time while we perform updates.

Exchange and Sharepoint 2010 and 2013 Services

Email Archiving Services (all email will still be archived, just small disconnect times.)

Wednesday and Thursday, June 17-18, 11:00pm EDT for 2 hours

The following services will experience minor disconnections of a few seconds while we move some resources to improve our High Availability Service

Exchange and Sharepoint 2010 and 2013 Services

Email Archiving Services (all email will still be archived, just small disconnect times.)

Sunday, June 7, 12:00am EDT

We will be maintaining the UPS (backup power) infrastructure on our hosting site. Although the following services are involved, we do not anticipate any impact to availability.

Exchange 2010 and 2013 Services

Cloud Servers

Saturday, May 29, 9:00PM to 6:00AM EDT (rescheduled from May 23rd)

Access to webmail, POP, and IMAP services will not be accessible for 2-6- hours while we swap out servers with new hardware.

THIS IS FOR OUR INTERNET POP EMAIL SERVERS ONLY. Hosted Exchange Servers will not be affected.

Wednesday May 6th, 11:00PM EDT

Action: Network Maintenance

Services affected: Exchange 2010 services

Duration: Maintenance window is 1 hour, possible disconnection of a few minutes occasionally during this window.

 

Wednesday April 22 (2 hours), Thursday April 23 (2 hours), and Friday April 24 (4 hours) at 11:00PM EDT

Exchange 2013 services (Outlook, OWA, ActiceSync)

Minor delays of less than a minute for maintenance operations.

On Friday, disruptions of up to 10 minutes for updates.

Friday April 10th 2015 – 11:00 p.m. EDT

Active Directory configuration of hosted Exchange Servers

Duration: 2 Hours

No email will be lost during this time.

Saturday, April 4th 2015 from 9:00pm ET

Web hosting, POP email hosting

Impact: Servers will be down for 5-10 minutes each.

Duration: 5 Hours