Blog

Migration to Hosted Exchange 2013 Completed

Hosted Exchange 2013 migration completed for all clients

Hosted Exchange 2013

Hosted Exchange 2013 improves collaboration among your team and your clients.

Here at WJP Enterprises, we are proud to announce that we have recently finished the migrations of all our clients from Exchange 2010 to Hosted Exchange 2013. Here are just some of the benefits our clients received from the migration:

  • Faster performance
  • Outlook Web App completely redesigned; supports offline access.
    • Multiple calendar views
    • Optimized for tablets and smartphones
    • All features are supported in Chrome, Firefox, and Safari in addition to Internet Explorer, on Windows 7 or higher.
  • Built-in anti-malware
  • Redesigned Information Store (where it stores its data) to improve resiliency
  • SharePoint Integration right in Outlook

The are a lot more updates and upgrades that are more “behind-the-scene” technical in nature, and they all combine to make Hosted Exchange 2013 the most scalable, reliable, resilient email ecosystem ever available to small businesses.

Also, most of our Hosted Exchange 2013 email plans now include UNLIMITED mailbox storage, at the same price we used to offer 50Gb plans.

For the full Microsoft story on the benefits of Exchange 2013, read this article on Technet.

Additionally, we offer secure email options for both encryption and archiving that are PCI and HIPAA compliant.

Is your business still using onsite Exchange, or POP Internet email? Or worst of all, free email? Contact WJP Enterprises so we can improve the communication and collaboration around your office and with your clients and vendors.

 

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

Small Business Security Tips for Business Owners

Small Business SecuritySmall Business Security

If you own and operate a small business, lowering costs is an important part of keeping your company in the black. Cutting costs on your IT budget could inadvertently compromise your company’s security. Even though small businesses may not have all of the resources that large corporations do, they are still just as vulnerable to the same security threats. Here are some ways to improve your small business security:

Purchase Anti-virus Software

Every computer is vulnerable to the wide variety of viruses, trojans, and worms that are on the Internet. These malicious software programs can do anything from damage your computer and files to steal your password and other important information stored on your computer. Purchase a good anti-virus software program and make sure that it is always up to date. Also, check to see that your anti-virus software checks for spyware, adware, and any other type of malware that could be hiding on your computer. Ideally, your anti-virus software should be managed, so that you can check that it is operating and getting daily updates. It can be managed on a local server, or from the Internet, or your managed service provider might monitor it through an “agent” on your computer (that also monitors many other aspects of your computer.)

Avoid Phishing Emails

It is important to discuss with your employees the importance of not opening spam email, attachments or forwards that could possibly contain viruses. Make sure that your email has a filtering system that helps to filter out spam and other malicious email. If you use hosted Exchange, make sure your provider has virus protection on your email (WJP Enterprises does). Responding to phishing emails can be another costly mistake. Phishing emails are disguised as legitimate emails that then request login and password information. Changing passwords monthly can help to lessen the damage should an employee accidentally respond to a phishing email.

Minimize Damage From Dishonest or Disgruntled Employees

It is often difficult to predict if one of your employees will become disgruntled or dishonest, but you can put some safeguards in place to help minimize the damage should you find that you have one. Thoroughly screen your employees before hiring them, especially if they will have access to any confidential or financial company information. Security on your network should be set up so that information is only accessible to users who have valid business purposes to it. User management policies should be set and and followed up on to ensure that former employees don’t continue to have access to company data.

Secure Your Wireless Network

Make sure that your wireless router is encrypted, and that your business is using WPA2 wireless security. A firewall is another important key to protecting the security of your small business. A firewall will allow access only to authorized users while blocking unauthorized access to the computer.

Have An Internet Use Policy

Aside from the obvious lack of productivity that personal Internet use can cause for your business, it can often be too easy to click on websites that contain malicious software that could easily infect your company computer and shut your system down temporarily or even permanently.

Avoid Having Everything on One Computer

Purchasing computer equipment is costly, so many small businesses will try to get away with fewer computers in order to save money. If you have your financial information on the same computer that your employees are accessing their company emails, you could risk losing everything that is vital to running your business should an infected email slip through.

Have a Data Backup System

Be sure to have some type of data storage and backup system in place in the event that your current system goes down. Having all of your files readily available to you in case of an emergency can ensure that your business will retain customers and continue to run smoothly no matter what the disaster.

Minimize Damage From Stolen Equipment

It difficult to prevent break-ins or equipment from being stolen from your home or office building, but you can have some security by ensuring that all of the information on your computer is encrypted and password protected.

Trying to scrimp when it comes to your small business’s computer security can be a costly mistake. Arm yourself with the knowledge of what your business could be up against and take steps towards prevention. The investment will give your company the security necessary to keep your information secure.

Click here to learn how WJP Enterprises, Inc. can help you keep your small business secure with our Network Security Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Security, Tech Tips for Business Owners

Leave a Comment (0) →

Managed IT Services Providers Help You With Network Monitoring

Network monitoringMany small businesses rely on the networks within their organization. Can you imagine your business without the network which connects you to each of your team? Network monitoring is necessary for ensuring your network remains operational and functioning as it should in order for your business to carry out its daily activities.

What is Network Monitoring?

Network monitoring is a process which alerts business owners and key people to any problems that might occur over the network. It can also be used to keep track of supplies for printers, how much hard drive space is remaining and notify you when you’re running out of space, as well as software installations or uninstalls.

Network monitoring solutions can alert you when changes to the network require action, and assist you with the actions to ensure the problem is resolved quickly. Most problems with networks can be handled pro-actively, which means there is no need for the network to go “down”, or become unusable when the network is being monitored effectively.

You can also use quality network monitoring services to know when your software licenses are going to expire or contracts need renewing, as well as when to update various software programs with bug fixes to ensure everything is up to date and running as it should. Your antivirus software depends on your network to operate effectively.

Additionally, since your network only allows a limited amount of internet bandwidth for your entire staff to use, if one employee is hogging too much of that bandwidth, a traffic jam will form. Everyone trying to use the same network will experience decreased speed and a decrease in productivity but a network monitoring service can help you find bottlenecks as they happen and help to distribute the resources evenly across all users of the network.

Network Monitoring Outsourcing

For the majority of small or medium sized businesses, outsourcing the monitoring of your computer networks makes the most financial sense. If the network is not working, your business loses revenue and can’t operate. Training in-house staff to handle the network isn’t the best use of our time or resources.

Using Managed IT Services providers to handle network monitoring will save you time and money. Your network will have minimal to no down time, and no maintenance required on the part of yourself or staff members. This means you can focus your time on your daily business activities without worrying about the network that’s making it all possible.

Network Monitoring Services

Most small businesses require the following monitoring activities:

  • Monitoring Local Area Network data
  • Ping and trace route
  • Alerts to problems with the network

A Managed IT Services Provider will handle all aspects of monitoring your network, preventing most problems from occurring and providing solutions for any that do happen. For one monthly fee, a business can get all the information and alerts necessary, without having to train anyone in-house to know what to do in the event of every possible situation that can arise involving the network.

Click here to learn how WJP Enterprises, Inc. can help you reduce downtime with our 24x7x365 Network Monitoring Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

When Is Your Business Ready For Managed IT Services?

If you are a small business owner and considering whether or not Managed IT Services will benefit your company, the answer is almost always- yes. There is little doubt that most small businesses can benefit from Managed IT Services, yet that in itself does not always justify the cost of bringing on a third party provider. Accepting that Managed IT Services Providers can offer solutions to common problems found in small business operation, the real question is: when does it make sense to switch from in house IT solutions to the next level which includes Managed IT Services?

There is a good chance if you are already considering Managed IT Services the time might be near when you are ready to make the switch. Small business owners do not have the luxury of a never ending IT budget, therefore it is very important to recognize when your current IT management is no longer cost effective. For most small businesses this occurs when the business grows to the point of needing either a contract with a local service provider who is “on call” for IT needs or hiring a full time IT person to remain on staff. There is of course another option for small business owners to consider and that is hiring a Managed IT Services Provider to oversee their IT needs.

If you are still unsure that your business is ready for the switch, ask yourself the following questions:

  • Do you find IT costs are continually increasing?
  • Is it difficult to find and retain quality IT staff?
  • Is your network and workstation performance and speed decreasing?
  • Are your employees spending more time dealing with IT issues than focusing on job they have been hired to perform?
  • Do you have problems with viruses, spyware and other security issues that could threaten the confidentiality of proprietary information?
  • In the event of a natural or man-made disaster, would your network be at risk? Would recovery be a concern?
  • Do you find network downtime is increasing?

If you answered yes to one or more of the above questions, then your business is ready for Managed IT Services.

Now that you have determined Managed IT Services are right for your business, the next challenge is finding the right provider of these services. This is a decision that should not be made lightly or rushed as the wrong provider can end up costing your company more money than your current situation. Before you begin the search for a Managed IT Services Provider you should first consider your IT budget as well as issues or problems you want to be addressed. It is important to remember that Managed IT Services are not a one-size-fits-all type of solution to business problems. Each business and industry has their own issues to contend with and a qualified Managed IT Services Provider will work with you to find the solutions that will benefit your company the most. If a potential provider is more intent on selling you services and not listening to the needs of your business, move on to another provider who is willing to listen to your concerns and offer customized solutions that address these needs. The point of outsourcing your IT management is to save money while freeing up time to focus on other business operations. For this reason it pays to put forth the effort to find the best Managed IT Services Provider to oversee your technology needs.

Click here to learn how WJP Enterprises, Inc. can help you benefit from Managed IT Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

Can Small Businesses Afford Managed IT Services Providers?

When determining the affordability and ROI of engaging with Managed IT Services Providers, small business owners often find themselves in a position of trying to balance a limited budget while making sure they have the proper tools to grow their business. It is a challenge many business owners face, in that they recognize the need for additional products or services that will allow their business to continue to thrive. However. funds may be in short supply to achieve these goals. This is especially true today, when small business owners find financial institutions less willing to extend credit in the current economy.

Faced with this challenge, many small business owners are forced to make difficult decisions as to where they can afford to spend money to improve their business. One of the areas in which business owners are on the fence is whether or not hiring a managed services provider is something they can afford. In some cases the cost is not worth the benefits, however there are many situations where cutting costs will end up costing you more money in the long run. Here are a few reasons why managed service providers may be more affordable than the alternative.

Technology – In order to be competitive in this day, small businesses must remain up-to-speed with current technology. The amount of money invested in this area can be quite large, making it necessary to ensure you have someone in your corner who can help manage and support the technology used in your business. While the average person is becoming increasingly well versed in the use of basic technology, there remains a need for experts in the industry to ensure your business can stay up and running on a daily basis as well as in the event of a natural or man made emergency.

Internal IT – Larger corporations have the budget necessary to support an internal IT department that provides expertise and support of the technology used by the company. Small businesses do not have the same resources and often find themselves either without backup or paying a high price when they have to bring in an outside expert.

Services provided by MSP’s- When a small business enlists the help of a managed service provider, they will agree to a contract which covers specific services at a specific price. This allows the the small business owner to see upfront what they are paying for and how it will work in the budget. Some of the services provided by msp’s include; computer and server support, data backup and disaster recovery, network security, custom software solutions, remote network monitoring and technology evaluation and planning. Depending on the business these services can be customized to meet the specific needs of the client, making it possible to reduce costs in certain areas.

There are many reasons why a small business owner might feel managed services providers are not something they can afford. Unfortunately the services provided are often not realized until there is an emergency, where small business owners quickly discover the amount of money spent to “fix” a problem or recover from a disaster is much more expensive than planning for it in the first place. In this case it is not a matter of if you can afford manages services, rather if you can afford NOT to have them.

Click here to learn how WJP Enterprises, Inc. can help you save on IT costs with our Managed IT Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

 

 

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

How Managed IT Services and Cloud Computing Improve Your Business

What is cloud computing?Small business owners who are not already on board the “cloud” may be missing out on a great opportunity to improve their business operations as well as profitability. Cloud computing has changed the landscape of business dramatically in the past few years. In order to reap the most rewards from technological advances, it is important first for business owners to understand what they are dealing with and how new technologies can improve the functionality of their business.

What is Cloud Computing?

To better understand this concept you must only turn to the Internet. How the Internet is used has changed greatly over the years and in terms of business, any programs or services that you use via an Internet connection could loosely be described as a cloud service. Cloud computing allows you to utilize software and services without having to run the servers or software in house. These outside vendors run the software and servers, making it possible for you to pay attention to what is most important, running your business. Examples of cloud computing services that are commonly used by businesses today include; Salesforce.com which offers programs to aid sales staff in tracking customer information and data storage backup services such as those offered from Amazon.com.

Benefits of Cloud Computing

As more and more businesses are relying on cloud computing services you might wonder how they can benefit your business. There are many benefits including long term reduction of software and computer costs, improved data security (secure off site backup and storage) and increased functionality and customer service. As cloud computing continues to evolve and offer additional products and services, many businesses that are currently on the fence will make the decision to venture to “the cloud”.

Managed IT Services Can Make the Transition to Cloud Computing easier

Despite the growing popularity of cloud computing and the increased number of companies utilizing these services, not all business owners nor customers are completely convinced this is the way to go. There is little doubt that this area of technology will continue to develop and likely become main stream within a few years. With that in mind, business owners who question this technology can benefit greatly by consulting with managed service providers to help guide them through any transitions. Managed services providers are up-to-date with all new technology and can offer services that include cloud computing to improve the way your business runs as well as provide much needed assistance in the event of a man-made or natural disaster.

By working with a Managed IT Services Provider your business can immediately reap the rewards of cloud services while still having trained professionals in your corner to ensure your business is adequately protected and invested in this technology. Finding the right managed services provider can make the difference between your small business increasing efficiency and improving functionality versus getting left behind in the virtual dust. Working with a qualified managed services provider will eliminate much of the confusion associated with “new” technology and position your business in a place where you can compete with others in your field while reducing in-house IT costs.

Click here to learn how WJP Enterprises, Inc. can help you benefit from the Cloud with our Cloud Computing Solutions for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

5 Reasons to Implement a Managed IT Services Solution

Information Technology services are essential to the success of every organization, large or small. With increasingly competitive business environments, CEOs and small business owners are under great pressure to maintain a highly qualified staff and to make sure their technology is obtaining a better ROI than their competitors’.

These goals are not easily achieved, particularly for young or small businesses with less financial resources and time available. Having your own successful information technology department can eat up too much of the company’s budget and time resources, and eventually cause a loss of its competitive edge. These disadvantages of maintaining an in-house IT department are why companies of all sizes have turned to using managed service providers to either assist their existing IT department or become their virtual IT department, handling all of the technology involved in keeping their businesses running at optimal levels.

The benefits of using a managed IT services solution are numerous, but the top 5 benefits of managed services for business include:

  1. Benefit from the expertise of a specialist, without having to spend time and financial resources training your staff to become experts
  2. Decrease your technology risks with Managed IT Services. Your company doesn’t have to worry about losing and trying to replace trained staff members, or about repairing, implementing or replacing complex technology solutions with Managed IT Services
  3. Enjoy access to the most up-to-date, sophisticated technology solutions without having to invest in expensive equipment.
  4. Experience ultimate control over your business technology without having to manage an information technology department. This gives you the time you need to focus on what you do best: your business functions.
  5. Reduce stress and improve efficiency of your staff. When you make good use of Managed IT Services resources, your staff isn’t tied up with IT concerns and they have more time to focus on tasks that are productive for the business.

Click here to learn how WJP Enterprises, Inc. can help you benefit from managed IT services in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

Cloud Computing – How Will it Affect You?

Cloud Computing

What is Cloud Computing?

The hottest emerging concept that has the power to change how we perform tasks is taking place before us – and it is Cloud Computing. Simply put, it is the ability to use resources and tools via the Internet without actually owning or being near them. The only requirement is to be able to access them. Certainly no one can doubt that Cloud Computing and the next generation of the Internet has had a dramatic affect on how people interact and connect with each other – both from an individual standpoint and a business one.

The term ‘Cloud’ is used to indicate the whole of computing services accessible via the Internet. It is an all-encompassing description of the complex internet-connected networks that exist in datacenters all over the world that power services and applications behind the scenes.

Examples of Cloud Computing services you probably already use.

The concept of utilizing resources in these networks is being adopted by businesses both large and small. These resources are categorized to describe their function, and include:

  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • Web 2.0

In the most general terms, Infrastructure as a Service means that companies may no longer need to own and house their own back-end servers and other network computing infrastructure besides an internet-connected PC or laptop in order to maintain business functionality. This capability can be purchased on a subscription basis from entities that market these services in a ‘virtual’ manner. This allows businesses to keep their costs low by not having to purchase, maintain and recycle their own equipment for this purpose, and also mitigates the possibility of business interruption due to the highly available nature of these solutions. This equates to increased uptime and profitability for Infrastructure as a Service customers.

Platform as a Service is also known as ‘cloudware’, and refers to the availability of development tools in creating web applications and services to the end user. Like IaaS, you never ‘see’ the inner-workings of this environment unless you are a computer programmer or IT resource, but it exists nonetheless and again affords those who use these tools the ability to reduce costs while running their businesses.

Sofware as a Service is defined as software applications that are subscribed to and accessed only through the Internet, and not installed on local PCs or laptops. Applications built by and accessed via Google fall into this category, as well as the many photo sites to which you can upload your pictures and videos, edit and share them with others. These solutions are gaining tremendous popularity, because end users do not need to install, update and maintain software locally – only connect to it and use it when the need arises.

Web 2.0 describes the whole of the social networking movement on the Internet, and includes but is not limited to destinations such as Facebook, MySpace, LinkedIn and Twitter. These sites offer the ability for people all over the world to share common interests, stay connected and learn more about each other – and these sites aren’t just for the young. Statistics show that the over 50 generation is logging onto these sites in greater numbers than ever before. In fact, in one month alone, Facebook adds over 17,000 new members.

The next time you are on the Internet and upload a photograph and use the online tools to modify that picture, you are participating in ‘cloud computing.’ The picture is probably loaded to a site that uses IaaS for their servers, PaaS in order to provide the visual interface in which you modify the photograph, and SaaS applications you’ll use to access your email program and social networking sites in order to send it to or post it for those with whom you would like to share the picture.

Click here to learn how WJP Enterprises, Inc. can help you benefit from Cloud Computing in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (0) →

Security Breach recovery can come with high costs

Small to medium size businesses are what keep this country moving. Unfortunately, for many of these business owners, budgetary needs force them to make cuts that the mammoth corporations do not have to consider. These budget cuts can often result in reduced security and sub par IT services that in the long run can end up costing the company even more money. Reacting to; and the recovery from, a security breach or attack always costs more after it has happened than what it would have cost to prevent it.

security breachThis fact has been supported by recent surveys, and may come as a surprise to many small and mid-size companies who are under the false impression that hackers and other security threats target larger corporations. It has been discovered that companies that have less than 500 employees are actually more likely to be at risk of an attack or security breach than a larger corporation. Of course, this becomes a problem when the larger corporation has the resources to maintain higher levels of security at a time when smaller companies are dealing with restricted or; in some cases, frozen IT budgets.

The benefits of hiring a Managed IT Services Provider in preventing attacks and security breaches

With a security breach a real concern for small business owners, many are making the decision to bring on outside providers to address their IT needs. Managed services providers can offer an affordable solution to small business owners who are struggling to manage an internal IT staff. In some cases there isn’t even an IT person on staff, which can be just as costly for the small business when they have to bring in a professional on an as needed basis. Considering the money and time spend recovering from a security attack or breach, more business owners are realizing the cost of not having this level of protection is too high to pay. Here we look at how managed services providers can help business owners level the playing field against those who would infiltrate their security systems.

  • Increased knowledge- Managed services providers are in the business of technology. They have trained staff who are able to prevent security breaches and spot any activity that could be perceived as a threat. Moreover, they have the expertise to stop threats and prevent the loss of sensitive and private information that can lead to costly recovery measures.
  • Less expensive than in-house IT- Other IT professionals can provide the same security but it will cost much more to the business owner. What many owners are realizing is paying a flat monthly fee for security and other services provided by msp’s is actually much more cost effective than paying an internal IT staff or outsourcing based on incident.
  • Proactive is better than reactive- The biggest benefit of having a quality managed services provider in your corner is the fact that you are acting in a proactive manner to ensure all of your systems are managed properly. This is less expensive and less time consuming than waiting for something bad to happen and then reacting.

Any small business can benefit from the security provided by a Managed IT Services provider. They can do so at a fraction of the cost, therefore eliminating the fear and unnecessary cost of trying to recover from a breach in security or attack.

Click here to learn how WJP Enterprises, Inc. can help you prevent attacks and security breaches with our Network Security Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Security, Tech Tips for Business Owners

Leave a Comment (0) →

Network Connectivity Troubleshooting – Part Two

This is part two in this series for network connectivity troubleshooting.  Confirming the connectivity with the Internet was theNetwork connectivity troubleshooting focus of the first three steps in our process. We now continue with the remaining steps to help you discover what the problem with your Internet connection might be.

1. Check functionality. Once the network cable has been confirmed to be working correctly, we need to see if the router is working correctly. Since you have already unplugged and re-plugged the router in and rebooted both it and your PC, that should have taken care of any automatic configuration issues that might have become hung up. High speed Internet providers can change the network address (also called the IP address) of your router at any time. This usually requires a re-boot of your router (and sometimes of your PC) in order to pick up that new address and begin communicating. Also, there are other network addresses that are used to get outside to the Internet that are automatically configured as well, but we will deal with those in a later step.

2. Test functionality. If after you have rebooted the router and PC and performed all of the steps above, but it appears that you are still having problems, make sure that you try other ways to get outside to the Internet by launching your email program (if you use one). If it works, but your Internet browser still does not, then something is preventing your Internet browser from resolving website addresses on the Internet.

3. Check virus software. When was the last time your PC performed an automatic update or a scan for viruses? Can you try to force an update now? Is it successful? If it has been a week since the last check for viruses, run a full system scan. If this does not work and no viruses are detected, move on to the next steps.

4. Try another system. Do you have another PC or laptop that you can plug in to your router to try and get out to the Internet, or do you know anyone else with a laptop PC who would be willing to bring it over to see if they can plug into your router and get out to the Internet? If so, that will confirm if you have a good working router and cabling. If you or they are able to get out to the Internet, then the problem lies with the original PC you were troubleshooting.

5. Contact your Broadband Service Provider. If you cannot get out to the Internet with another PC or Laptop, work with their support staff to troubleshoot the connectivity issue.

6. Final options. If all else fails, take your PC to another location like a friend’s house or a relative who has high speed Internet access. Plug into their system and see if the PC will access the Internet. Another option is to take your PC to a local shop to have it examined for any virus or spyware software that is not being detected but is preventing you from accessing the Internet. Usually, these local PC repair companies have the software tools to help detect and eradicate these problems.

Troubleshooting a connection for your PC can be a frustrating thing to do because there are so many variables to address. Be patient, and follow the above steps and hopefully you will find the source of your problem sooner rather than later.

Click here to learn how WJP Enterprises, Inc. can help you alleviate your network connectivity troubleshooting problems with our Reactive Response and PC Repair Services for your business in Brandon, Plant City, and the rest of Hillsborough and Polk counties.

Posted in: Tech Tips for Business Owners

Leave a Comment (1) →
Page 2 of 4 1234